Terms and Conditions for 4K STB
The product package shall consist of: One 4K Ultra HD STB, One Smart Card (inserted
in the STB), One Remote, One Coin Battery, One HDMI Cable, One Power Adaptor, One
User Guide Book / Manual of Practice ("Product"). Individual items are not for retail
sale. Specially packed for the purpose of servicing DTH Industry.
The Offer Price (Rs. 6590/- is applicable for new Customer and Rs. 5990/- is applicable
for the existing Customer) is inclusive of cost of the Product, standard installation/
activation charges and applicable taxes, if any. The New Customer shall be bound
to pay Rs. 375/- at the time of activation to our authorised engineer. The aforesaid
Offer Price for the New Customer includes the amount of Rs. 375/- to be paid by
the Customer at the time of installation.
Standard Cable Length is 10 meters, any cable usage beyond 10 metres will be charged
@ Rs.12 per meter by the authorized engineer, which need to be paid by Customer,
at the time of installation, on actual length of the cable .
The Customer can pre-book the Product either through our website www.videocond2h.com
or by calling our Customer Care helpline number 7355873558.
The Product will be installed by Videocon d2h authorized service engineer on the
address provided by Customer to Videocon d2h, at the time of pre-booking of the
Product. In case of any change in the address, Customer needs to call the Customer
Care helpline number or write to us at firstname.lastname@example.org
Warranty is applicable only on 4K Ultra HD Set Top Box for a period of One (1) year
from date of installation.
Under no circumstances whatsoever, the Customer shall be entitled to claim refund
for the amount paid for the Product.
Product will be provided on rental basis only.
Product will be delivered within four (4) working days from the date of booking
/ realization of payment whichever is later. Notwithstanding anything contained
elsewhere in this Terms and Conditions, Videocon d2h is not liable for any delay
in delivery of the Product.
The Existing Customers opting for up-gradation their existing CPE with the Product
need to simultaneously return the existing CPE, its Smart Card & remote control.
4K channel(s) will be provided by us on event basis, as & when the 4K feed is
provided by the broadcasters, which will be charged in addition to the package subscription.
For New Customers, subscription to Platinum HD/ New South Platinum HD pack is mandatory
for activation of the 4K Ultra HD STB. In addition to 4K channel(s)/ content, Customers
can continue to use the Product to view the Standard Definition and High Definition
The terms and condition are subject to change without prior intimation.
In the event of any and all disputes or controversies arising out of or in connection
with the interpretation of the provisions of these terms and conditions, the decision
of VDL shall be final and binding on the Customers.
These terms and conditions are in addition to the terms and conditions in the CAF
and in the event of any inconsistencies between the two, the terms of the CAF shall
be binding. These terms and conditions shall not constitute a waiver of any other
provision of the CAF. Terms used herein but not defined shall have the same meaning
as assigned to them in CAF. The terms and condition are subject to change without
By availing for this Product, it shall be construed that the Customer has read,
understood, accepted and agreed to abide with all the terms and condition stated